I composed the following mail in a fit of rage.
I had tried to call your center at some listed contact numbers (including XXXX XXX XXXX). Not once have I been able to get through. Some numbers seem to be defunct while others sweetly ring forever. I wonder if this is the norm in TTK or I'm being meted out ad hoc treatment.
At the risk of never being responded to (as has happened previously), I'm falling back on the humble email as a means of reaching out to you. I hope history won't be repeated and I won't need to constantly prod for a response.
I had staked a claim on my mother's medical expenses incurred a few months ago on account of her hospitalization. The claim was made on the 7th of July while the processing began on the 24th of the same month.
It's been a long while but I haven't received any intimation regarding the status of the claim and why the inordinate delay in reimbursing the claimed amount. Consequently, I would request a speedy reply with a status update. I would also like to know of a telephone number that will let me through to you without trying my patience.
I hope the urgency of this mail is well communicated to you and an expedited process to garner the required information is initiated.