Yahoo! Mobile Tech Support Sucks
What ails Yahoo! so much? I know Google looks like a nemesis, but giving up so early hardly seems warranted.
Yahoo! Support must get people who meet the following criteria:
- Understand thoroughly what they are supporting
- Understand simple English
- Have at least an average IQ
I'm annoyed with the support the tech team provided me when I complained about a glitch that now affects the IM status indicator (embedded to my blog) when I'm online via SMS. It fails to show my status as Online even when I am.
When Live Chat failed to resolve the issue, I was promised a reply via email to address it within 48hrs. They kept the promise...and that's when I realised I must have been talking to the wall.
Very depressing...especially when it comes from my favorite Internet destination.